melcom

  • Nestle Ghana and Melcom are not giving out cash or prizes to random customers after filling a survey. It is a scam!!!

    Claim: Viral post with links on social media platforms claims that Nestle Ghana and Melcom are giving 500 Ghana Cedis together with prizes to customers who participate in a survey to mark the anniversaries of these companies. 

    Nestle Ghana and Melcom say they are not conducting any surveys nor are  they celebrating any anniversary. 

    Full Text

    Two posts making the rounds on some social media platforms, mainly WhatsApp, claim that Nestle Ghana and Melcom are giving out 500 Ghana cedis and other prizes randomly to 100 people who fill out a survey. 

    The post captioned Nestle 150th Anniversary Celebration and Melcom 30th Anniversary!,  urges interested customers to use these links to take part in the survey. When users follow the link, it leads them to some websites with logos of Nestle and Melcom at the top left corner of the site with a notice to unsuspecting individuals that these companies are celebrating their anniversaries. A number of comments from people claiming to be winners are seen below the survey question.

    “Today, you have been chosen to participate in our survey. It will only take you a minute and you will receive a fantastic prize! Each week we randomly choose 100 users to give them a chance to win amazing prizes. 500 Cedi! There will be 100 lucky winners. This survey aims to improve the quality of service for our users and your participation will be rewarded 100%. You only have 4 minutes and 16 seconds  to answer this survey! Hurry up, the number of prizes available is limited!,”  the purported link for Nestle Ghana reads.

    See image below.

    People are required to fill out four questions including whether they know Nestle, their age, what they think of Nestle, and their gender. 

    After the answers are verified, they are congratulated and given three attempts and asked to choose their prize from 12 similar boxes to get a chance to win those prizes. 

    Afterward, they are asked to share the link to 5 groups and tell 20 friends about the promotions, after which they are promised to receive the money.

    It also has many comments of about 183 of supposed testimonies of past winners of the prizes. 

    Meanwhile, the purported link from Melcom Ghana reads,

    “Congratulations! Melcom 30th Anniversary! Through the questionnaire, you will have a chance to get 500 Cedi”.

    In this claim as well, people are again required to fill out four questions including whether they know Melcom, their age, what they think of Melcom, and their gender. 

    After their answers are verified, they are congratulated and given three attempts and asked to choose a prize from 12 similar boxes to get a chance to win those prizes. 

    Afterward, they are asked to share the link to five groups and tell 20 friends about the promotions, after which they are promised to receive the money.

    Verification

    Dubawa through a PSafe search result found that the link to both purported promotions are unsafe, and described as a suspected and unsafe site.  

    Link to Nestle ‘promo’

    Additionally, clicking on the search sign on both survey sites does not provide any result as it is supposed to do on the original Nestle and Melcom sites.

    Moreover, both Nestle and Melcom, through emails, have told Dubawa that the survey links going viral are fake and that no anniversary celebrations are ongoing. 

    Email from Nestle
    Result of PSafe search on Melcom link

    Melcom has also issued a disclaimer in the mail sent to Dubawa. 

    Conclusion

    These two viral survey links are not from Nestle and Melcom. Both links are fake and should be ignored. 

    The official Nestlé website is  www.nestle-cwa.com and the official link for Melcom is https://www.melcom.com/

    This report was produced under the Dubawa Student Fact-checking Project aimed at offering students in tertiary schools aspiring to take up roles in the profession the opportunity to acquire real-world experience through verification and fact-checking. 

  • Melcom is NOT offering free GH¢2000 gift cards!

    Melcom is offering gift cards worth GH₵2000 to Ghanaians – WhatsApp message

    Melcom says it is not offering free gift cards and has urged members of the public to disregard such messages.

    Full Text

    There has been a widespread claim that supermarket chain, Melcom, is offering Ghanaians gift cards valued at GH¢ 600 and GH¢ 2,000. The claim has been circulating on WhatsApp for the past one week. 

    The message primarily urges recipients of the message to visit a link to redeem the supposed gift cards which are said to be from Melcom to “support the nation”. 

    “Melcom is giving  GH₵2000 Gift card to everyone this week to support the nation! Click here to get yours: testcnx.com/melcom,” the claim says. 

    C:\Users\Jonas\Desktop\1c667738-2589-454f-8b21-a525d105c53c.jpg
    Source: Whatsapp

    Verification

    Melcom, in a reaction on its verified Facebook page on May 4, denied giving out any such gift cards. 

    It said the information is false and must be disregarded. 

    “It has come to our notice that several different messages are circulating on WhatsApp and social media sites that #MelcomGhana is conducting surveys and giving away free vouchers of varying amounts.

    If you have received any of these unauthorized or suspicious messages, please disregard and alert us immediately as these messages are completely FALSE,” the company said in a statement.

    When we followed up with a telephone call to Melcom’s advertised 0561112777 phone number for further confirmation, a customer service representative who answered the call said; 

    “I’m sorry but the information is fake and we have already posted a disclaimer on our Facebook page and other social media platforms.”

    This is not the first time the retail company has had to debunk this claim. Our checks also showed that the company had issued a similar disclaimer last week over the same matter. 

    Meanwhile, a similar claim is also circulating in other countries. In South Africa, a similar message on social media is being linked to Shoprite. 

    C:\Users\Jonas\Desktop\Shoprite.JPG

    Shoprite South Africa has also denied running such promotion. After our question to Shoprite,  the supermarket chain responded by saying “unfortunately that is a scam. We are not running a gift card/ voucher prize competition.”

    Conclusion

    Melcom is not running any promotion or offer of free gift cards. Citizens are advised to disregard any such information and not click on any associated link.

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