Claim: Viral posts on social media claim that three online trading platforms, Jumia, Temu, and Decathlon, have a stock-clearing promo that offers goods to consumers at giveaway prices.
Verdict: False! The advertised promo is a hoax. The online trading platforms have not advertised any such promo.
Full Text
Three separate links here, here, and here have claimed that online trading platforms Jumia, Temu, and Decathlon have hidden promotions known only to workers within the organisations. The social media posts shared here, here, here, here, and explained that the promo was the company’s way of rewarding its loyal customers.
“My sister used to work at Decathlon for several years and still keeps in touch with some of her former colleagues. Apparently, with the launch of a new summer collection, they’ve quietly added a hidden promo section on their website,” part of the message reads.
The links encourage individuals who want to benefit from the promotion to fill out forms with their details and pay a significantly lower amount, far below the actual prices of the goods, to receive their orders. For instance, customers are required to pay as low as GHS31.86 for a TCL 55P635 Television, which costs GHS5,499 on the Jumia platform.
Because of its potential to cause harm and lure unsuspecting consumers into paying money to the advertisers, DUBAWA decided to investigate the claim.
Verification
DUBAWA conducted thorough searches on Jumia, Temu, and Decathlon websites, and no promotions were advertised..
Furthermore, we followed the links, all of which were clones of the actual websites of Jumia, Temu, and Decathlon, and filled out the form using pseudonym details. The first page requested the applicant’s gender, age, the number of people they are living with, and whether they had purchased from the online platform before.
The next page requires additional personal details, including the applicant’s full name, address, phone number, and email address. When you click on the button “continue” after filling out this page, it takes you to the next page, which is titled “Secure Payment.” Here, the applicant is required to provide details of their credit card. The right side of this page outlines a VAT-inclusive order summary.
At the right-hand corner of the page is a testimonial message from a supposed buyer confirming receipt of her items.
This is typical of the fraudulent tactics scammers use to extort money from unsuspecting members of the public.
Additionally, DUBAWA checked the websites using Whois, a publicly accessible service that provides information about registered domain names, the owners’ contact details, registration dates, and registrar details.
The results show that all three websites were created in June 2025. When we searched the registrar’s contact information for one of the domains (+354.4212434) on Truecaller, a mobile app that provides caller ID for phone numbers and contains spam blocking features, the contact was identified as “scam” with Iceland as the country of origin.
Testimonial messages
When you open any of the links, beneath the first page are testimonial comments from some purported customers who have received their orders. However, when you click on any of the links to view the profiles of users posting the comments, the links don’t open. This suggests that they are not genuine comments but may be deliberately created to deceive.
Facebook Transparency
Checks via Facebook’s page transparency show that the Facebook pages sharing the claim were created as recently as April and July 2025. The contact information on this page shows they are based in Bristol, United Kingdom.
The contact information of this page shows that the managers of the page reside in Ghana and can be reached via 054 728 1936. However, when dialed, the response is that the number is out of service.
Also, the review section of the page shows a Facebook user testify that he has been a victim of the fraudulent activity of the page.
DUBAWA also contacted Jumia Ghana’s Help Centre and spoke to an agent to ascertain the veracity or otherwise of the claim. The Help Centre agent explained that Jumia was not currently running any promotions.
“That is not from Jumia Ghana. We are not doing any promotion like that. Not at all. The only promotion we did has even ended. That was the Jumia anniversary promo [and] that one too ended a long time ago,” she indicated.
The Help Centre agent said Jumia was not aware of the supposed promotion in circulation and promised to look into it.
Conclusion
The promo being advertised is a hoax. None of the three online platforms has advertised any promotion for its loyal customers.
